Business Process Services

Is your business utilizing every available competitive advantage? Are you poised to capitalize on growth or coming change? What are your key organizational bottlenecks? ECG can help answer these questions.

ECG's Business Process Improvement services offer the members of CEI the opportunity improve management oversight of current processes, improve efficiency, reduce costs, and most importantly, improve customer satisfaction. Define a clear view of where you are... and a clear path to get where you want to be with ECG's Business Process Improvement services.

Key Components:

  • Strategic Planning
  • Operational Audits
  • Business Process Mapping/Analysis
  • Information Mapping
  • Organizational Design
  • Benchmarking Studies
  • Change Management
  • Conflict Management